1. Refund Eligibility:
We strive to provide high-quality CNC machining services. In the event that the product you receive is defective or damaged, you are eligible for a full refund or a replacement. Please notify us within 7 days of receiving the product and provide clear documentation, including photographs,videos to support your claim. If it is confirmed that the problem was caused by EBEECNC, you will be eligible for a full refund or replacement product.
2. Refund Process
2.1 Contact us to initiate a refund, please contact our customer support team at [email protected] with your order number and a detailed explanation of the issue.
2.2 Approval once your request is received, we will review the information provided. We reserve the right to approve or deny refund requests based on the circumstances.
2.3 Refund Processing: Refunds will be processed within 14 days of approval. Refunds will be issued through the original payment method.
3. Changes to this Policy:
EBEECNC reserves the right to modify or update this refund policy at any time. Changes will be effective immediately upon posting on our website.
Contact Information:
If you have any questions or concerns about our refund policy, please contact us at [email protected].